[Resolved]  Maruti Suzuki — denting and painting of WaganR OR 02 AH 9407

Address:

Khordha, Odisha

Sir, I had given my wife Sumitra Das's Maruti WagonR Car bearing Regd. No. OR 02 AH 9407, to Narayani Motors, Bhubaneswar, on Dt.01.08.2014, for minor denting and painting in the left side door, and for replacement of back light cover. They also promised me to do all the works smoothly, and to hand over the Car to me within two days, i.e. Dt.03.08.2014. But though 14 dais have already passed, they have not repaired my car till to-day. Whenever I am asking them they are giving a false assurance that the car will be ready tomorrow. The person name Sangram who is looking after my Car, is saying everyday tomorrow ...tomorrow ... tomorrow. I was really fade up hearing the word "tomorrow". Subsequently, he also did not receive my telephone. At last I contacted the body repair manager "Rakesh" He also promised me on day before yesterday to hand over the car on Dt.13.08.2014. When I contacted him, he told that the car is under process of repair, and assured me that it will be ready on Dt.14.08.2014, andpromised me to give me a call after the completion. But till now I have not got any call from him. Now I have got a very bad impression upon the staffs of Narayani Motors Bhubaneswar. They are deliberately neglecting in performing their duty. So, please take a drastic action against "Narayani Motors", please direct Narayani Motors to give delivery of my Car in my House immediately. Yours faithfully, Laxminarayan Mohanty, Advocate, Plot No. 2-J, Lewis Road, B.J.B. Nagar Bhubaneswar-751014. mail id - mohanty.[protected]@gmail.com