Maruti Suzuki — Front wheel axle complaint

Address:

Thiruvananthapuram, Kerala

I am a proud owner of WagonR New Lxi/MARUTI WAGON R LXI BX4 .Registration number of my vehicle is, KL-01-BD-4553.The vehicle was purchased from M/S INDUS MOTORS Pattom PO Trivandrum 695004 on 11/11/2011.As on date, the vehicle has travelled only 9200 kms.The Service of this vehicle has been done from, INDUS MOTORS CO. PVT. LTD. METTUKADA, TYHCAUD, THIRUVANANTHAPURAM-695014. The service details are as follows: 19/12/2011 - First service 23/05/2012 -Second service 05/11/2012 -Third service 14/08/2014 -Fourth paid service COMPLAINT:Since the last month, a knocking sound has been heard from the front wheel, during turning of the vehicle. On 19/01/2015, the vehicle was checked from your service center at Mettukada Trivandrum.The technician informed me that, the axle of the front wheel has to be changed.I was really shocked to hear this news, because, the vehicle had travelled only 9200 kms, and the services of the vehicle has been done at the right times.These sort of complaint should not have been occured from your esteemed firm! Kindly do the needful.Expecting your favourable action. From Suresh M.K (Mobile no: [protected]) TC 41/1500(1) Manasasaras House no:21 Chitra Nagar Manacaud Thiruvananthapuram 695009