Maruti Suzuki India — alto k10 amt vxi (o) hard steering issue

Address:

Pune, Maharashtra, 411030

Hello sir,
We have purchased this car in march 2018, from the day 1 facing problem of hard steering, it is simply not returning to its original position.
1 st service i have shown to sai service, jm road pune. Service engineer said after 5000 km, your steering will be free.. Which is actually wrong.
Steering must be free from day - 1
Still i have believed on there words and waited for second service. But in between i got a call and message from sai service that your car chassis number is in steering assembly change list.
So i took my car to service station and they changed the complete steering assembly. And to my surprise problem is still there as it is. So what are the updates you did with the new steering.

Last week i gave my alto to wonder cars bhosari for second service (5000 km). And the service adviser was not ready to listen my problem.. He said it is in all alto cars and why you have not checked in test car.
And he took the test drive and after some risky demo he accepted that there is problem in the steering.
After 3 days of service they return my car saying problem is solved.

When i took delivery of car late night, service advisory already left the showroom, believing his word i took my car home, and realized that problem is still there.

What is the problem with electronic power steering. My friend tiago electronic power steering works fantastic, but why not my steering.
This is very risky situation on the highway if steering don't return.. Because we try to get it return it has a chances that we over-steer it.
My wife had this kind of situation 2 times in 7 month of ownership. My wife and father is not ready to drive this faulty car.

If you do not want solved my problem, please take your car back and return my money. Otherwise i will go to consumer court for full refund.