Maruti Suzuki India — brezza giving much lesser average

We purchased brezza number mh02ez8229 through sai services at lower parel, mumbai (Dealer code 0504). It is in the name of shyamala bodhane. As per the specifications given to us it should give an average of 24km/hr. The delivery was taken on 19th jan 2019. It is a model alk with variant ldi (O).
The car was giving an average of 12-13km/hr when purchased. First service was done after mileage of 941km on 18feb 2019, at sai service lower parel, and then we were told that average will go above 20. It continued giving the same average as 12-13km/hr.
Second servicing was done after a mileage of 4681km at sai service andheri (On 02may 2019) when average was still 13-14km/hr.
Now the mileage has crossed 10000km. The car is still giving average of only 13-14km/ hr. It is now due for 3rd servicing.
Please guide us where should the car be send for servicing so that the problem of low average will be looked into and solved
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My Alto car given for acident work on june 4th at AM MOTORS ferok service centre and i m getting bad experience from the dealer not giving a proper replay and not even started the work still now always excuses from service centre my vehicle number is KL-10-BA-4968 so do the need full i like to get my vehicle bu this month 25th so take some action

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