Maruti Suzuki India — demanding more money even after the payment and delivery of vehicle which was gone under insurance claim.

Address:

Surat, Gujarat, 394515

On 5th aug 2017 my vehicle delivered to me which was undergone in insurance claim on 28th june 2017 in kataria maruti service center. During the repairs i wasn\'t even told about the repair estimate and told that everything will be covered under claim except for processing fees which will be around rs 2000. On the date of delivery i was given a bill of rs 5280 including the processing fees which i paid and vehicle was handovered to me. Now on 9 aug 2017 i received a call asking for more money and they said that there has been a misunderstanding in the insurance policy and i will have to pay more. Clearly there has been communication gap between the insurance company and the workshop due to which i wasn't told about the repairing cost and delivered the vehicle with the bill i was asked to pay for. If i was told about the estimates and cost which i could have changed the workshop or could have told them to repair parts instead of replacing the parts. And now after 4 days of delivering of my vehicle they are asking more money. Why should i be the victim for the miscommunication between hdfc ergo and the workshop (Kataria maruti)? I request you to please intervene for a fair decision.