Maruti Suzuki India — ethical issue - complaint closed from maruti side without providing any resolution-

I have filed my online copmplaint no 54898776 dt. 2nd july 2020. Surprisingly received today sms that my complaint has been resolved and closed as per my satisfaction. This is purely eye wash. I made complaint against the service dealer dd motors in kirti nagar new delhi for charging rs. 10575 for service of wagon r car. They looted me for work which was done post my denial. Beauty of maruti thay they have forwarded my complaint to dd motors itself and some lady called up to know happened. The call was just to mere formality and no response thereafter. Is it how maruti works that they send the complaint of consumer to same dealer who is cheating the consumer then what result do anyopne expect. This is like thief is investigating himslef and we expect fair investigation great work maruti.