Maruti Suzuki India — Hole found on main fuel pipe

Address:Ernakulam, Kerala, 682040

I, binesh mn, want to bring your attention to a major complaint or a default of your maruti parts on 01feb 2016. I had purchased one maruti swift vxi .One day it's petrol was leaking when i tried to start. I informed the service center, sai service pvt ltd, kochi, kerala, 682040. The irresponsible team without a preparation to take the car to service center even after i clearly explained the fault through phone.Then after i was informed the complaint was with main fuel tank pipe which had a minute hole. It was not expected from a company like maruti using these type of standard less product. It caused lot of problem personally to me.And after their service, my vehicle is not giving the previous smoothness . Here i am attaching all the documents such as bills, photos of the damaged parts. I request for a refund and more good repair of my car as it is not now in a smooth condition.
My email id; [protected]@gamil.com
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I bought Swift Dzire ( petrol) in February 2015, . From the beginning it is giving very poor mileage of 8 kms per litre.
I bought it from Popular showroom at chennai. At the time of giving for the First free service I pointed out the same. I was told that it will improve after service. But nothing happened. Again at the time of second service the request was made to look into mileage problem. Still nothing has happened. Finally I called up the company GM mr. suresh on his mobile about three months back and informed about the whole matter. I got a call from the dealer after a few days. He advised me to fillup the tank up to brim and I did so . I found that the petrol was overflowing as there was a leakage in the tank. I informed the dealer over the phone and they promised to take the vehicle and attend to leakage first and then see the mileage again. But so far no one has turned up . I am tired and sick of calling them .I am paying twice for the petrol. Please help in attending to repair and pay me for the amount paid for the excess petrol consumed.
My mail id is - [protected]@hotmail.com

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