Maruti Suzuki India — I'm complaining against my car

Address:Ghaziabad, Uttar Pradesh, 201009

Ear sir
On 8th augusti took the above vehicle [swift vdi up14 ck 1818] into your garage for a full service.
While in your possession, it was damaged as follows: [bupmer was remove. At the time of washing the ac condenser plate bent due to water pressure].
You were under a legal duty to take care of my car while it was in your possession..
Furthermore, the [consumer rights act 2015] or [supply of goods and services act 1982] requires you to use reasonable skill and care while carrying out work.
The fact that the [vehicle] was damaged while in your possession is evidence that you failed to take reasonable care of it.
I look forward to receiving, within the next 14 days, your written proposal to affect a satisfactory repair to the vehicle, at no cost to me.
If you fail to respond in that time, i shall exercise my common law right to employ another garage to carry out the work and look to you to bear the cost.
In rohan motors ghaziabad i need help and mr. Vivek kapoor gm service who will nt help me they said this is our fault they said ac is working properly why u creating issue and please tell me what to do sir.

I need help and mr. Vivek kapoor gm service who will nt help me they said this is not our fault they said ac is working properly why u creating issue and please tell me what to do sir.
In future never visit in rohan motors and i purchased so many car from rohan motors me and collegues.
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Maruti Suzuki India customer support has been notified about the posted complaint.
Aug 09, 2016
Updated by Prateek Alang
Dear Sir
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