Maruti Suzuki India — Maruti national insurance claim

Address:

Uttara Kannada, Karnataka, 581400

Hello sir/Madam

Thank you for your feedback requirement system. I choose the Maruti Suzuki keeping in mind that they will give a good service. And I am also experienced your good service at service station for vehicle servicing. As your manager suggested I chooses the maruti national insurance for my Vehicle for trouble free insurance claim. But unfortunately when my Vehicle met in small incident, I claimed for insurance with the Insurance No:[protected] in the month of Aug 2016 and same is Informed to service station where I bought my vehicle (Bharat Motors Ankola, near baleguli cross, Karnataka). When I approached for the same service station I couldn't feel the hope for my claim as they told that it purely depends on the insurance surveyor and we will not interfere with the insurance matters. I surprised by hearing the same by on the responsible maruti manager. Then how can I believe in the maruti insurance for hassle free insurance claim as they promised earlier. I had paid the whole amount even after chosen the maruti insurance. The surveyor (Bharat pujari) who came from national insurance behavior was so harsh that he not at all listening what I say.Instead of listening the happened things, He simply complaints for not registering the police complaint. He also threatens that driving license will be cancelled If you misguide us. How can I argue with the person like this? Hence I really fed up with the maruti after sale service. Till now there is no clear feedback for the claim. Hence I kindly request to your good office that pleases resolve my claim. I am waiting hope fully for your positive settlement of my claim. Sorry for inconvenience. You are free to call my mobile No: [protected], [protected] between 16:45 Hrs to 22:00 Hrs)

Thank you

regards your
customer