Maruti Suzuki India — maruti s-presso / audio system failure

We bought a Maruti S-presso VXI on 17 March 2020 from Indus Motors Angamaly. Reg. No. KL 63 G 6939
Unfortunately the vehicle is not satisfactory as its music system got failed just after few weeks. As we reported to the showroom they repaired it for the first time. But just after few weeks the music system failed again. And they have taken it from the car on 25 Nov 2020 as we reported the issue in the showroom. Now it has been one month and there is no further updates from their end. As we contacted three times over phone we failed to get a reasonable response also.

Being a health worker, in my hectic schedules this issue troubles me a lot as you all know. The worst thing I am facing is that the unfavorable questions regarding the hollow space in center of the new car...

Hope you can understand my emotions...

Looking forward to hear a favourable response from your end...

Thanking you..

Biju V T
Junior Health Inspector
PHC ###,
Ernakulam.
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Maruti Suzuki India customer support has been notified about the posted complaint.
Dec 29, 2020
Updated by bijuvtfaeba
Dear Team,

There is no response from Maruti Suzuki India customer support or Indus Motors Angamaly. We need urgent resolution for this issue.
Dec 30, 2020
Updated by bijuvtfaeba
There is no response and it feels so bad...

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