Maruti Suzuki India — Negligence on customer sentiment and delivery

Address:

530016

Dear sir i am lakshmi wife of mr gopala krishna we booked dzire at sangria red car on january 2016 your dealer jayabheri automotives pvt ltd sales team promised me to give delivery on 14th february 2016 my sales coordinator miss moulika they are not delivered that day after huge follow up they simply said maruthi stopped to manufacture the dzire cars and they are concentrate on other new vehicles i spoke to mr rohan maruthi south sales manager also regarding the delay of the delivery of my vehicle after many many calls and huge followup at last in april 2016 mr rohan is requested me to compromise the color to magma grey and to commit the delivery in the may 2016 i was paid full payment yesterday it seif today 11 30am auspicious time i request to give delivery sentimentally and i went to showroom with my full family members with my elder inlaws they are neglected my sentiment and not delivered me in time and they are left my car in heavy rain in front of the showroom this is my second complaint against my delivery of my car