Maruti Suzuki India — New Alto k-10

Address:	Thiruvananthapuram, Kerala, 695036
Website:	Delay in Delivery of new vehicle

Hi Sir, This is with regards to the vehicle which I have booked at Indus motor Trivandrum on 12-Dec-15 referring booking number: 36744 for Silky Silver Alto –k10, automatic transmission (AMT) and I have settled full payment for the vehicle on 16-Dec-15, which I have exchanged with the Alto –K-10, bearing Reg no : KL-01BA9623 (which I took from Indus 4 years back) I am a senior citizen (66 yrs) and I have been working as a scientist in a central govt organization, I am taking this vehicle on loan and loan is also disbursed .My wife is a heart patient and she will have routine checkups every week and which we have to commute with auto or taxi which is very painful for us to commute. Emi will commence from next week /month of Jan. Sorry to use this, that very pathetic and ridicules way of commitment from Indus, that they are saying that vehicle is not yet loaded and it will take another 15 days, at the time of booking the Indus people has informed and guaranteed that the delivery would be done by this Dec end so that I have agreed for the booking of new vehicle and made the entire payment with out delay. After making the payment and settlement is done company people are making fool of customer!!! That it will take time. My daughter and grandson are coming here, from US for 3 weeks holidays for Christmas and New Year but we are not having vehicle to commute. Please do the needful !!! I am writing this email with at most Regret. Thanks & Regards Krishna Pillai [protected]