Maruti Suzuki India — Non delivery of booked swift dzire vxi

Address:

New Delhi, Delhi, 110064

Dear Sir/Madam.

I had booked a Swift Desire Vxi on 6th March 2016 at DD Motors – Mayapuri Delhi.vide booking no-2405045 dated 06.03.16
I had received a mail on 27th March stating that the car is ready for delivery & you can cancel if need be within 5days. Since I was out of station, I went to DD Motors on 31st where they told me that they had given the car to second in line.

Then they confirmed that they will hand over me the car on 9th-10th April 2016. On 11th I again called up DD Motors(Mr. Mudit) enquiring about the delivery which was supposed to happen few days ago. At that time they said you take white desire instead of booked silver, which I refused too.
I then had a word with the sales manager & he said he will confirm the delivery by 15th April 2016. But to this date there is no confirmation from Maruti.

Kindly confirm a firm date when will I get my car or else return my money so that I can look elsewhere. As we cannot followup more. please confirm the desired action taken to resolve the issue else i will look for other option(consumer form).
We are disappointed to state the Iwas satisfied customer of this outlet(DD motors Mayapuri) as I have purchased two cars previously. but never face such harassment

Thanks and regards
LN Nautiyal
MOB:[protected]