Maruti Suzuki India — Non delivery of ciaz car

Address:	Gurgaon, Haryana, 122001
Website:	nil

REF: (1) ORDER NO.SOB16024712/MARUTI CIAZ ZXI/METTALIC GLISTENING GREY DT.19.2.17, RANA MOTORS, IFFCO CHOWK, GURGAON.
(2)CUS.ID: [protected]
Dear Sir,
i had placed a/m order with ur dealer 5 WEEKS ago.at the time of placing this order, i was promised that the car will b delivered to me within a period of 3/4 weeks.they also told me that as per Maruti policy, they have to write delivery period as 4/6 weeks on paper.
at the end of 4 weeks, when i started contacting the dealer, they could not give any definite time within which the car is likely to b delivered.i hav been repeatedly contacting mr. arora & mr.naresh saini but their replies are evasive & non commitel.even today, i hav been told that order has still not been placed on MARUTI.it gives me a feeling that once the car is booked, the dealer & the company stops taking interest in the customer.
I am very disappointed with undue delay in delivery & also the attitude of your dealer.since i hav been a maruti car user for the last 20 years, i was keen to once again buy a maruti car.MY PRESENT EXPERIENCE IS MAKING ME CHANGE MY MIND & SWITCH TO ANOTHER CAR.
may i request u to investigate & see if the car can b delivered within the promised delivery date.
...maj.gen.suresh kumar dewan
mob.[protected]