Maruti Suzuki India — pathetic service - twitter, consumer forum

Address:

Mulund, Near Shastri Nagar, Opp Highland Park

Dear team,

I am writing to express my utter dissatisfaction with quality of service offered to me at your mulund service center located near shastri nagar, opposite highland park. My car before servicing was working fine and was in proper shape with no dent on the roof top. It had no issues whatsoever. I was biller rs. 60, 000/- of which 35k was paid by insurance company. But after leaving from service center, my car is failing to pick up and yellow engine light keeps blinking on the screen. My seat, dashboard, steering, brake paddle etc all are vibrating strongly. I also noticed dent on the rooftop and immediately reported to your executive on job. My speakers have deep scratches and the car is in a pathetic condition. All of this i noticed after leaving from your service centre. The person who attended was mr. Deepak who has no sense of talking to customers and i left bitter experience. He was rude as well as non cooperative. I even have recorded his dealing with me where he says once you leave our service centre and again the problem arises we are not responsible. This left me in total agony as i always trusted maruti suzuki brand service is world class.

My model is wagonr lxi cng and car chassis no is ma3edwe1s00588994.

Please find enclosed herewith the images for your reference. Request you to resolve my problem. If not i will escalate this to higher authorities and take this battle on twitter, consumer forum and other social media sites.

Awaiting your favorable response at the earliest.

Regards
Keshup gurbani
Mobile : [protected]
Email : keshup. [protected]@gmail.com