Maruti Suzuki India — Poor and wrong repair by maruti suzuki's dealer - no action by maruti.

Address:	122001
Website:	Marutisuzuki.com

It is 17 days since I gave complaint to Maruti But no resolution till now . Many mails has exchanged but no [censored]ion . Maruti seems to copvering up there Dealers .

Below it the detail of my complaint -
1. I gave my car for repair on 07/11/2015 for front side noise .
2. Rana motor's technicians took the test drive for 15 mins in rough roads and Advised me that "Jumping Rod and some bush need to be replaced and after that the Noise problem will be resolved as this is the only reason for Noise problem .
3. I got agreed and gave my car for repair . Rana motors returned the car after repair .
4. Technician advised me additionally that I should replace the Shockers in future for better performance of the car as Shockers are bit weak, However it has nothing to do with this Noise . (pay your attention on this line). Shocker has nothing to do with Noise problem .
5. After few days (Approx. 2-3 days) Again Noise started in the car and I gave complaint to Rana motors Customer care and they sent A Technician to My Office to check the Problem .
6. Technician took the Test Drive and Confirmed that Noise is still there in the car .
7. Next day Rana Motors sent another Person to Pick my Car for repair . (2nd time for same Problem).
8. In the Evening Mr. Saini (One of the adviser) told me that some screws were left loose of Jumping Rod hence problem was there now we have repaired it and no problem exists . as per Mr. Saini now problem is resolved .
9. I asked for Feed back form also so that I can mention my Concern, but It was not provided to me . (This time also on 8th April feed back form was not provided.
10. Again Next day Noise problem was there in the car and I immediately called Rana Motors and they Again sent a Technician to check the problem (3rd time for same Problem) and he confirmed that problem is still there .
11. After this Mr. Sainin denied to pick my car and said this may be some other problem .
12. I contacted Rana Motor's Customer care and explained the issue but I did not get any response .
13. Then I got call from Rana Motors Customer care for asking regarding Repair quality and I explained them also about the incident but i did not get any reply .
14. I called couple of more times to Rana Motor's Customer care till Jan end but i did not get any response .
15. And till now Noise was still there .
16. After that I was out of town due to death of MY Mother so I could not contact further to Rana Motors. But still the Noise was continuing .
17. I continue to drive my car with noise during this period as I can not move without my car . Hope you understand this .
18. But Same Noise continued which was there on first day .
19. When I came to Rana motors for Service again on 8th April-2016 I again explained the same matter to Customer care and to the Technicians but they refused to repair the problem and asked to Get Some other parts changed .

20 so Now Rana motors asking to replace some other parts .
then why previous parts were replaced while it did not resolved my problem?
It means Rana motors keep changing the New parts without identifying the actual problem?
Why I should pay for Unnecessary parts every time?
It means Rana Motors is unable to identify the actual problem and Just DO Hit and Try on my Vehicle and I am wasting my money .

21. So either Rana motors return the money of my previous repair and change the New parts . Or repair my car Now without any cost As I can not suffer Due to Rana Mootor's Poor Services .