Maruti Suzuki India — sales related complaint

Today we visited your dealership in manjeri kvr motors to get our vehicle delivered which we booked almost a month back. When we reached there at the time your advisor asked us to be there the vehicle wasn't ready or not even there. It was on the way from from their thirurkad showroom to manjeri. We came there to take the delivery as the advisor told us that vehicle was ready to take the delivery with all the accessories fitted including seat cover, side mirrors, door safety beeding. But when the vehicle came there it was just like a normal car with nothing fitted extra. May i know the purpose then why he kept calling us for taking the vehicle delivered with no accessories which we asked him to put on before the delivery. Also, we have given enough time for the same to be done with all the necessary payments done already.

Now they are asking us to visit your thirurkad showroom which is like 50kms away from our hometown to get all this things done. Do you really think its a fare way to treat us. For the past 1 week advisor kept calling us that the vehicle is ready for a vehicle which wasn't ready at all and again asking us to visit to your dealership in thirurkad.

Never had such a pathetic experience so far. Feeling really frustrated thats why i wanted to report it here. I even doubt that the model is alto 800 lxi model as i could not find anything to substantiate that it is the same model as i mentioned above.