Maruti Suzuki India — service /repair/mishandling by indus motors

Address:

Palakkad, Kerala

I have purchased Maruthi Ciaz from Nexa Palakkad Kerala delivered on 20 April 18. Reg No. KL 9 AP 5252.
The said vehicle has not done more than 3000 KM - Approximately.
The vehicle was handed over to Indus Motors Palakkad, Kerala on 10 Aug 18 after the floods of 9 Aug 18.
The vehicle was kept in open yard by Indus Motors with a window open during the heavy rains in Palakkad for more than 45 days. The ingress of water inside the and the damages caused due to negligence and irresponsible act of Indus is in fact more than the damage caused due to floods. I have requested Indus Motors many times to cover the vehicle, however they never did that.
Today I was asked to take the delivery of the vehicle after flood repairs (after 75 days), to my surprise the leather seats are just wiped and cleaned, I saw many scratches and new body damages which was not there while handing over for repairs. My vehicle which was less than 100 days old looks like a 10 year old vehicle and this is not acceptable. I would request Maruthi to look into this and I will look for a replacement car instead of the mishandled and repaired one.
I have the pictures of the irresponsible storage done by Indus Motors Palakkad which can be furnished as an evidence at a later date.
Regards, Sujatha Narayanan Mob: +[protected]/[protected]