Maruti Suzuki India — Substandard quality of tyres (Goodyear) used in Swift

Address:New Delhi, Delhi, 110019
Website:www.marutisuzuki.com

I have bought my swift car from DD Motors Okhla in New Delhi in 2012. Due to less usage it has traveled only 10240 kms. However, the tyre of the vehicle has swollen drastically and there was no support from the Dealer rather they were pressurizing to buy new tyre. The shelf life of a good tyre is till 40000 kms and both Maruti service team and dealer are unwilling to take any corrective action and putting customer life at risk.
Unable to understand how come Maruti quality team is allowing to use substandard product quality and why their service team is not willing to take any actions after receiving c complaint from field. The dealer response was pitiful. It seems these dealers are selected by Maruti to earn money by any means and least bothered about life of the people.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information