Maruti Suzuki India — Swift desire tour model 2nd gear not working and showroom was not help me

Address:

Aurangabad, Maharashtra, 431001

My self pravin palve prop of comfort tours n travels cidco n3 aurangabad maharashtra i brought swift desire tour vehicle no is mh 20 df 0052 in july 2014 currently my vehicle km is 65000 and my car 2 nd gear was completely not working i was met to mr prakash jadhav service manager pagariya auto and i explain to my vehicle 2 nd gear issue but they told me i was helpless i will suggest you only u can contact to my pagariya auto customer care manager mr prakash his mobile nois [protected] finally i was contact mr prakash customer care manager he had write down to my vehicle issue and let you know next day but no phone call or any message from mr prakash ccm i am again visiting to pagariya auto but mr prakash was outstation then i called to mr prakash ccm and asking about my compliance status they given me horrible answer they told me my company ceo mr bhat and service manager told me you dont taking tension you can do your work then he told me you can meet to my ceo mr bhat i was helpless then last 2 week i was trying to visiting to mr bhat ceo of pagariya auto but they told to reception staff i was busy continuously finaly today met to mr bhat ceo of pagariya auto they also given me same answer i am helplees my problem is


My self pravin palve prop of comfort tours n travels cidco n3 aurangabad maharashtra i brought swift desire tour vehicle no is mh 20 df 0052 in july 2014 currently my vehicle km is 65000 and my car 2 nd gear was completely not working i was met to mr prakash jadhav service manager pagariya auto and i explain to my vehicle 2 nd gear issue but they told me i was helpless i will suggest you only u can contact to my pagariya auto customer care manager mr prakash his mobile nois [protected] finally i was contact mr prakash customer care manager he had write down to my vehicle issue and let you know next day but no phone call or any message from mr prakash ccm i am again visiting to pagariya auto but mr prakash was outstation then i called to mr prakash ccm and asking about my compliance status they given me horrible answer they told me my company ceo mr bhat and service manager told me you dont taking tension you can do your work then he told me you can meet to my ceo mr bhat i was helpless then last 2 week i was trying to visiting to mr bhat ceo of pagariya auto but they told to reception staff i was busy continuously finaly today met to mr bhat ceo of pagariya auto they also given me same answer i am helplees my problem is my swift desire car 2 nd gear was not working and i have near 10 vehicles are same issue in swift desire car so i am request to you please repair my car from company end and taking action to irresponsible manager of pagariya auto because they are not helping to customer regards pravin palve [protected]