Maruti Suzuki India — unnecessary work done on my vehicle and charged 39580/-

Address:

Idukki, Kerala, 686651

My vehicle number kl -38-d[protected] swift vxi (Petrol) km:-64569i have given my vehicle for service on 21/10/2017 at pala popular vehicles and services. Service executive siju miachel attended my case (Front sound). He told me that my steering is having problem and it need to replaced and they adviced me to do the service work of 60000km. But on 26th october he call me and said that during oil change of the vehicle oil is damage. So they opened the top of engine without my permission and i went there, he said me that they have done all the work and the oil is damaged. They i requested him to changes the oil at my risk (Owner: george mathew) but he was not ready to do it. He advised me to do the engine work by cleaning it and not replacing anything without my permission. But the complaints i told him are not done. After 1 month he return my vehicle and gaven me the bill of rs39580/- but still the problems of my vehicle is there (Front sound). I am complaining this because i enquired with my friends they said there will not be a problem occur because the vehicle is running. Without my permission they changed my engine and gearbox components and some other items like clutch (Which is used upto 50 %only they told me that) i suspect that they used my vehicle to achieve the monthly target by charging me rs39580/- their sevice unsatisfactory because i went to different showrooms from 2006 onwards please take the necessary action against them and return my compennsation otherwise we are moving with legal formalities. Thanking you contact number :[protected], [protected], email:[protected]@gmail.com