Maruti Suzuki India — Wagon r green misses while driving

Address:	110034
Website:	www.marutisuzuki.com

Kind Attention:- Chief Complaint Redressal Officer

Dated- 04th August, 2016

Sir,

This is to bring into your notice that we one of the oldest customer of your company using Maruti Suzuki cars since 1990.

I bought Wagon R Green in September 2014 from ROHAN MOTORS NOIDA keeping in mind the technolozy, reliability and the service that is being provided by Maruti in collaboration with Suzuki Japan.

I started problem in car from starting that the car stops/misses while running. I complained about in First Service with Noida. They checked it and gave back.

After that the problem of Engine getting stopped on CNG was still there which was being checked with the different service dealers on following dates. The details are as below:

ROHAN Motors Noida - 18/10/2014-Problem Tempoarily Rectified
Bagga Link, Patparganj - 03/08/2015 - Car stopped and engine not started.

After that Regular Follow Up with DD Motors Wazirpur on following dates

08/07/2015 - check up done
13/07/2015- check up done, Harness Assembly wire changed
05/08/2015 - check up done
10/08/2015 - check up done
31/08/2015- check up done and throttle body changed.

The car started running fine but after 4th service the problem started again which was also duly being checked from
Krish Automotors on 04/07/2016 and subsequent visit at our home for check up.

With all this after facing big risk, i want to lodge my complaint for change of my car DL 7 CT 3236.

Many a times, i was struck on the road while driving and even on highway. This might would have resulted in some casualty.

I bring the risk and the consequences to the notice of higher authorities.

Tha CNG car fiited by MARUTI is either not successful or has a manufacturing defect which is not being accepted by the the various service dealers.

I being a professional has a very busy life schedule and my one day costs big sum to me. I took new car just because i will not face any problem for few years beacuse of the reliabilty of MARUTI SUZUKI,

And CNG Green will result in pollution decline in our society.

I Request MARUTI SUZUKI to take back the Car with immediate effect and compensate me for the loss and the risk we faced.