Maruti Suzuki — My new Maruti Swift car (3 Months old ran for 3800KMs) is having clutch plates burnt problem

Address:

Bangalore, Karnataka

Hi Sir/Madam,

I bought Maruti Swift ZDI from Leo Motors Pvt Ltd, Horamavu, Bangalore in 26th may 2014 . Today while driving my car from home to office in between suddenly I am not able to change gears. I called for on road support and Kalyan Motors Pvt Ltd, Kundalahalli people came at 12 PM and taken car to service centre. At 4 PM technical engineer told me car clutch plates are brunt and need to replace the same. Engineer told me, Reason for clutch plates brunt is my driving style but I am not able to understand all of sudden big issue came without any notice from me and your service centre people. I am afraid of driving the car because without notice we are seeing the this kind of issues.
I am surprise hear this will not come into warranty replacement.

Condition of car before incident :

1. Gear shifting is very smooth in the morning
2. I never felt brunt smell any time in my driving
3. I learnt driving from Maruti Driving School.
4. In 1st service they didn't informed me about any issues. First service is done at 26th June 2016.

I have few questions, needs clarification from your technical team.
1. Why suddenly clutch plates are brunt and not able to change the gears ?
2. 3 Months old car ran for 3800KMS is having clutch plates brunt is surprise to me?
3. I learnt the driving from Maruti driving school.

Regards,
Venkat