Maruti Suzuki — Not satisfied with re aliment of doors

Address:

Rajkot, Gujarat

Respected sir, With a humble request, I would like to put into your notice that I have purchased alto k10 vxi from your gondal ATUL MOTORS dealer on January 4th 2015. I was very pleased to enjoy driving with my car with the new modal but my enthusiasm was broken when I came to know about re alignment of the doors. Sir, as per your circular I sent my car for the realignment to the above mentioned dealer after about three months of the purchase of my car. Sir, I would like to mention that we had already approached for the same matter but received no response from your end. The matter got worst when I received my car after the re alignment of the doors and found one rear door not attached with the central locking system which caused the loss of my samsung tablet with some valuable data. We are hereby not claiming for the cost of the tablet but the little mistake of yours has caused a big trouble for me which can not be overlooked. We are satisfied from the vehicle but not at all with the services. The carelessness can cause a big harm to the reputation of the company. As we are not inspired rightnow to follow any legal practises, we wish to ask you about the solution of the matter. Please let us know your decision at your earliest. Tusharbhai Jani [protected]