Maruti Suzuki — overcharging for service in anand motors faizabad lucknow with no facilities

Address:Lucknow, Uttar Pradesh

Dear team, I am a customer of Maruti suzuki, a well known name in automobiles. I own a Maruti suzuki swift dzire (UP32 FA 5269) i visited Anand motors faizabad road lucknow authorized service centre and dealer of maruti suzuki for servicing of my car after 20000 kms. It was a paid service but my complaint is that i was overcharged for the service, spare parts and labour as no motor parts were changed except a pair of front disk break pad(which cost 1582 rupees). I was charged 12620 rupees for this service, which is too much, as compared to other cars like hyunadai, toyota. Maruti suzuki is known for less maintenance but after this costly service for simple oil change and normal servicing with no major or minor defects in car, my views for maruti suzuki has changed. Kindly contact some responsible authority from maruti suzuki company (not from the dealers) regarding these charges and bill. I want full clarification and of these charges over my bill. How can they charge so much??? I am really shocked.I have attached the copy of original bill, estimate and reciept.Please find the attachmens.Thanking You!Regards, Pankaj Gupta s/o Sri RC Gupta[protected]
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