Maruti Suzuki — RC not received-Rana Motors not responding

Address:

New Delhi, Delhi

I had purchased a Maruti Cellario Reg no DL12CH4842 in Oct 2014, on company lease. My company has a corporate account with Rana motors. I am disappointed to say that i haven’t received the RC for the Vehicle till date despite several follow ups. I am informed that the executive who handled the sale of my car has resigned and hence the delay..i dont understand how resigning of 1 individual can hamper the work and is this a legitimate excuse to give to the client. I have spoken to everyone from executive to Manager who assure me that they will get back to me in 2-3 days but they never do and when i call back i have to explain the details all over again. I would not recommend Rana Motors to anyone and strongly take this up in my organization. This behavior is unacceptable. The entire sales team should be fired if they can’tget an RC after 6 MONTHS. That too on a CORPORATE Account. I hate to deal with unprofessional behavior but need a final word on whom to reach for my RC.