Maruti Suzuki — Swift dzire vdi - seat belt passager side, not working,

Address:Ghaziabad, Uttar Pradesh, 201002

Car Purchased on 2nd Jan. 2015, Registration number - UP14 CL 5965, Covered 42190 Kms. Extended warrenty also purchased with the car. Today on 20th Dec. 2015, while seating in the car, my wife found her Seat belt not working. I took the car to Rohan Motors, Ghaziabad. They forund Seat Belt Complete part need to be replaced. But Part is not in their stock. when it will be in stock, not know, but they will order and inform me as received.Also this part is not covered in extended warranty, so I need to pay for this part. After arguing, they shown the extended warranty conditions mentioning all body parts not covered in extended warranty. Seat Belt a very important safety part is being treated as normal body part with no normal and no extended warranty. Infect, Maruti Suzuki should be laible for all safety, not wear out parts malfuctioning. if it is not, then THIS IS CHEATING. My car has not completed one year complete. It has covered more than 40K kms, so as your conditions, normal warranty is elapsed. But that was the reason, I bought the extended warranty. Could Maruti Suzuki Look into it. and respond for following - Can Maruti Suzuki forced your Dealers to keep stock always for Safety related parts. - Can Maruti Suzuki look into the quality of parts specially Safety related, which are failing in less than one year. It is realy bad that other maker providing warranty of all parts for three yeats. - At last can Seat Belt for car cover in warranty. Regards Roshan Lal [protected]. [protected]@rediffmail.com
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information