Maruti Udyog Ltd. — Cracked Engine automatic

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.marutisuzuki.com

My name is Sunil Kumar Tiwari, I have swift Lxi, bearing vehicle number UP-14CH-4372 purchased from Fair deal sector-10, Noida on july 2014.
Than on 12/06/2016 i was coming from mathura to noida via Yamuna Expressway, when i crossed jewar toll plaza and reached near NIIT Building, i heared some noise/sound from my car and immediately i found that a huge smoke is coming from the silencer of my car, i immediately stop my car and opened the boot door and bonnet of my car, then i seen that entire mobile of my car was falldown at the place where my car was parked. I immediately call to Maruti for seeking Road side assistant but they are asking a huge amount (Rs 3846) for toe my vehicle from here to sector-10 Noida. Then i call to cross road they took from me Rs. 2500 and drop me at Maruti Fair deal sector-10, Noida. After reaching there i meet with vehicle advisor and after inspection of my car he informed my that engine block is cracked and estimate is around Rs 65000-70, 000, then i informed him about the warranty of my vehicle, then he inform me that your vehicle is CNG fitted from out side therefore warranty has been lapsed. I have again informed him that two month is still remains to complete my vehicle to complete the warranty period i.e. 2 years. but he denied. Left no other option i left my vehicle there and request to proceed work.

i want to say one side Govt. of India encourage the people to use CNG vehicle to reduced the pollution in the country and other side vehicle manufacture try to avoid their liability on the ground to CNG installation from out side.

Please do need full and direct them to change the engine of my vehicle under the warranty period as this is the manufacturing defect of the engine by the company.

My email id is [protected]@gmail.com
mob. [protected]