Address: | Bangalore, Karnataka |
I took Matrix SIM Cards, and because i was not satisfied with the terms and conditions, I asked to cancel the SIM Cards. Therefore, I returned the SIM Cards within 2-3 days.
I never signed any agreement also, I didn't give any document including credit card copy.
Now, they have sent me the message to pay Rs 3305 for the bill.
I didn't use the SIM and returned before going abroad. I didn't sign any agreement then why should I pay the bill.
Matrix is cheating by making people fool and earning the money. Was this information helpful? |
I would like to look into this personally. To investigate what went wrong here, request you to contact me directly on tushar.[protected]@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on priority and that you have a resolution as soon as possible.
Regards,
Tushar Agarwal
Head - Customer Care