I purchased a matrix sim card without data pack but i was charged around
rs 4000 for data services i never used. there are thousands of complaints against the company online so i request TRAI to intervene and sue this company.
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Aug 7, 2021
Complaint marked as Resolved
Matrix Cellular customer support has been notified about the posted complaint.
We would like to investigate the issue and get back to you with an appropriate resolution. Please send the details of the Matrix Connection taken at [protected]@matrix.in and I will ensure you get a resolution at the earliest.
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We would like to investigate the issue and get back to you with an appropriate resolution. Please send the details of the Matrix Connection taken at [protected]@matrix.in and I will ensure you get a resolution at the earliest.
Regards,
Shashank