[Resolved]  Matrix Cellular — Excessive deduction without any invoice/bill/explanation

Address:

Bangalore, Karnataka

I, along with a friend, had taken a Matrix card for our visit to Thailand, which lasted a week (April 3rd-April 11th). A total sum of INR 10, 000 has been deducted from the account, against the stated cost of INR 1800 (for usage within the limit) per connection. They have failed us to give any information or explanation for the usage. Apparently, according to Matrix company policy, billing without an invoice is perfectly normal. Extremely disappointed. This is robbery in broad daylight. It is high time these guys were taught a lesson in court.