[Resolved]  Matrix Cellular — Extra bill charged - agent they don't know how to explain things... Ultimately customer pays for their fault

Address:	New Delhi, Delhi, 110030
Website:	www.matrix.in

Recently, i traveled to singapore and as usual i had taken matrix sim for daily communication. First of all in the mail they sent it to me clearly told that 50 min is free for india calling, and mentioned a word b in the sentence...Without explaining it to me by the sales girl about this b...They sent a bill of approx. 4000 rupees which was earlier explained to me that it will be 1000 rupees...

The fault of sales girl is ultimately paid by me...

Recommendation:
1- never used matrix sim if you are travelling to singapore...
2- better to use whats up and other mean rather than choosing these costly option...