Matrix Cellular — False charges

Shubham2198

from Jaipur, Rajasthan

Address:	New Delhi, Delhi, 110006
Website:	www.matrixcellular.com

Alteast have some trained professionals in your company, not just bugging scripted bunch of fools saying same stuff again and again, the extra 4000₹ charged from me i give you as charity, but trust me soon your company is gona be shut, as you are the worst service provider, the fakest company fooling people globally and rather being apologetic you guys at like dons, a genuine advise atleast recruit people with telecom background!
Girls repeating same stuff will not gonna help you.people should file a mental harassment case aginst you and them.such a pain you guys are!

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Comments

Matrix Cellular Customer Care

from New Delhi, Delhi

Verified Support

Hi Shubham,

Having read your post, I would like to look into this and address your concerns. Request you to contact me directly at [protected]@matrix.in and let me know the details of the connection taken. I will ensure this is looked into on priority and that you have a resolution as soon as possible.

Regards,
Shashank

Bhavin Sangoi

from Indore, Madhya Pradesh

We had bought Thai currency from matrix along with 2 sim cards saying only usage charges would be payable . Now when bill is generated company charges usage for one sim and all rental and setup charges for other . Company representative is now denying any such commitment. Seems company culture is like that.

Matrix Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Bhavin,

We would like to investigate the issue and get back to you with an appropriate resolution. Please send the details of the Matrix Connection taken at [protected]@matrix.in and I will ensure you get a resolution at the earliest.

Regards,
Shashank