Matrix Cellular — False information about outgoing charges for aed connection

Address:	400077
Website:	www.matrix.in

Dear Friends,

Please do not dare to Purchase any Matrix Cards from India. I had Purchased from Mumbai office.

I had Purchased card for UAE whereby I was being told outgoings AED 0.30 but they charge AED 2.40/minute. When spoke with Customer care, they are like you need to dial *-----# code to get this low charge, but when I was dialing this code, this code was not accepted.

Sales Team dont upload documents on time due to which after reaching to Dubai my Card got active after 12-24 hours resulting to wastage of time and International Roaming Charges. My Complaint ID:SU[protected]

Sales Persons Mr. Prakash Pandey [protected]-, Mr. Jahid-[protected] and Mr. Ashish-- Very sweet language when you want to buy new connection or forex currency but worst replys from Purchase and no reply.
Customer Care worst people-- Mr Rohit and Ms. Khusboo Kumari Arya.

My personal suggestion dont do any business with this fraud Company.

Regards
Vidhan