[Resolved] Matrix Cellular (International) Services Ltd. — Made a mistake in taking matrix sim card

Jaganathak

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500072

I had made a mistake in taking mistake of matrix sim when i am traveling to bangkok. After i return back, i received a bill and found some mobile numbers was not used by me and billed in my invoice. The same was explain and accepted by matrix, but the story which started in 2014 till today i am facing the harraisement from matrix executives on payment (Rs. 756/-).

Was this information helpful?

No (0)

Yes (0)

Oct 2, 2016

Complaint marked as Resolved

Matrix Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2016

Matrix Cellular Customer Care's response Hi Jaganathak,

I am concerned about your perception of Matrix Cellular services and would like to discuss any issues that you might have faced. You can reach me directly at ashish.[protected]@matrix.in and I will be glad to assist.

Regards,
Ashish