Matrix Cellular International Services Pvt Ltd — Poor Network

Dear Sir,

I purchased a matrix e-sim for my 07 days Cambodia and Vietnam trip.

Paid approx. 3700 for 06gb internet. I was informed that Singapore (Where i had my layover) would also have matrix network however the same was not available. I ignored assuming i'll have network in Cambodia but to my surprise not a single day i had complete network. I am still on my trip 4th day to be precise and could use only 30mb out of 06gb as there is no network.

Half of my trip is behind matrix team solving the issue. I need my refund of rs 3700 paid to you.

Thanks
MAHENDRA DEVRE