[Resolved]  Matrix Cellular — Matrix Cellular is a fraudulent company, they are cheaters

Address:

New Delhi, Delhi

!!! BEWARE OF MATRIX CELLULAR OR SIMCARD !!!
- dont buy

Matrix Cellular sold a SIM card and said it is valid in the UK and will work as soon as you reach London. Its been three days and I had a buy a local SIM card. I bought it so that I could communicate after reaching from airport to confirm onward journey flight status, however it hasn't worked till today.

Customer care numbers are simply bogus, they don't recognise the number given to me and I have spent so much in calling back their Indian number for customer care.

I have sent dozens of emails to which they have replied at all, if at all they reply they ask for number, I was given. I have always included that in email sent to them as a reference and they fail to identify it in the email. Seriously, either a bunch of jokers are handling this customer care OR they are simply not bothered after taking money because they know, that person who has flown out of country is not going to come back in departure lounge so soon.

I am also drafting a formal compliant to be out forward to Delhi Airport so there stall is permanently taken off from departure lounge because they are just cheaters and nothing more.

Kind regards,
TCA