[Resolved]  Matrix Cellular — not getting net services in europe

Address:Mumbai City, Maharashtra, 400050

As promised by matrix cellular service provider i took 2 sim cards for our trip to czech, hungary, austria, croatia. Took 5gb net, 500min free package. To our surprise only what's app service and calling service was working, we are unable to use important app like google and google maps. We got struct many times as didn't know where to go. Matrix people have cheated us as they have taken 7000 plus rupees from us and not providing the necessary services.
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Sep 9, 2018
Complaint marked as Resolved 
Matrix Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Matrix Cellular Customer Care's response
Dear Azim,

We would like to investigate the issue and get back to you with an appropriate resolution. Please message us the details of the Matrix Connection taken and we will ensure you get a resolution at the earliest.

Regards,
Team Matrix
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