[Resolved]  Matrix Cellular — Neither refunding nor extending the travel dates for us

Address:	110030
Website:	www.matrix.in

When I purchased the Prepaid International matrix SIM card for US on 13th Nov'15 against CAF No- T[protected]. I have suffered these below problems on my purchase of this matrix card from Matrix service provider(Mehrauli, New Delhi)- 1. When I bought the card from Mr. Piyush Gupta, he told me and commit me on phone that if your travel plan changes, we will refund the whole amount back to you. 2. Secondly, when I asked the Matrix team to do the refund because of the change in the travel plan., Then they completely refused. 3. Thirdly, when I compromised on some grounds that according to the telephonic conversation with Mr. Piyush stating that keep the card with you, we will activate it in your future plan of travel. It can be activated till the next year even. 4. Now, that I am asking them to activate the card from 14th dec'15, they have problem in that also.