[Resolved] Matrix Cellular — No Network coverage since 4 days and customer care not helping
B
Bhumika Khona
On 3rd april 2014 -
There is no signal bar instead there is a red triangle with cross and emergency calls only.
I am in UK. I don't know any matrix store also in UK.
I have given that number for all my job applications and need that number to be active.
After sending them this mail they came back saying my number is barred and we cannot do anything till monday.When I mailed on monday they sent mail saying that their uk network provider has withdrawn n all uk sims are barred.
I have given this number to all companies i need the number so i thought ill try portability
I called customer service thrice asking help and they hung up on me without response.
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Aug 9, 2021
Complaint marked as Resolved
Matrix Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused. To investigate what went wrong here, request you to contact me on tushar.[protected]@matrix.in and provide the details of the connection taken. We will ensure this is looked into on priority and that you have a resolution as soon as possible.
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We regret the inconvenience caused. To investigate what went wrong here, request you to contact me on tushar.[protected]@matrix.in and provide the details of the connection taken. We will ensure this is looked into on priority and that you have a resolution as soon as possible.
Regards,
Tushar Agarwal,
Sr.Manager