[Resolved]  Matrix Cellular — non-functional sim cards and irresponsible customer care

Address:	Bangalore, Karnataka, 560 095
Website:	shop.matrix.in

In june 2017, i had bought sim cards from matrix for both singapore [osp28353 on june 8th] and malaysia [osp29655 on june 15th]. All documents required for the same was submitted. The company not only lost my identification documents, it also left me stranded in a foreign country without any signal on either of the sim cards. My umpteen attempts to ask matrix to please refund the money has been in vain even though they have accepted that it is the company's fault for failure of activation.