Even after making payment, collected by the representative directly by cash, email was sent from Matrix asking to make payment. In that process my credit card also got blocked.
Customers are believed to be king, but in this case Matrix was torturing through email. I advise others, never take Matrix SIM when you go abroad. It will kill your purse.
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Oct 16, 2016
Complaint marked as Resolved
Matrix Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
Matrix Cellular Customer Care's response Hi Basheer,
It concerns us to note your experience. Please share the details of the Matrix Connection taken and we ensure you get a response ASAP.
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