[Resolved]  Matrix Cellular — Wrong international cards bills

Address:

110032

Dear Sir/Madam,

I Visit UK (LONDON and Scotland) from 25th may to 2nd June 2016

My concern is that their sales executive at T3 Airport New delhi rent out 2 cards for UK and 2 cards for Europe, as he is saying that UK cards will work as International Roaming in Scotland and you should take 2 Europe cards for Scotland.

But as Scotland is part o[censored]K, we doesn't need Europe cards at all, even we can't use them.

These cards are unused till returned to your Executive

Your executive misguide US and sell 2 Europe cards extra.

I already paid my bills for 2 cards which we use in UK,

Now their office charge the bills of remaining 2 cards from my credit card without my permission. even their representative Ms Taranjeet told me that we can not charge money without your permission. It is a very small amount but its a case of cheating on your behalf,

if you need more documents i will provide you.

In anticipation of an early action,

Thanks & Best of Regards

Sanjay Kumar Gupta
+91-[protected]