[Resolved]  Matrix Cellular — Wrong SIM card format

Address:

Bangalore, Karnataka

My matrix number [protected]. I had paid 3k for prepaid europe mobile services. Matrix service executive didn't let me to test the sim card in India. I asked him to give me a micro sim but he cut the sim in to a nano and I couldn't use it during my europe trip as my mobile is not compatable for a nano sim. I was left in a tough situation of not having a mobile through out my trip.