[Resolved] Matrix Mobile — Oppo a37 mobile

Bhavesh Sirvi

from Gurgaon, Haryana

Address:	Indore, Madhya Pradesh, 452012
Website:	www.oppo.com

I was brought oppoa37 mobile on 20/7/2016. At that time i told him for bill above mrp and taken rs. 13500/- that was above maximum retail price. But he was told me for company scheme and take rs 13500/- and confused. But there was mrp - rs. 12990/- (Inclusive of all taxes). And he was ignored my observation and taken his price and given me bill of rs. - 13000/-

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Aug 8, 2021

Complaint marked as Resolved

Matrix Cellular customer support has been notified about the posted complaint.

Aug 08, 2016

Updated by Bhavesh Sirvi I was brought oppoA37 mobile on 20/7/2016. At that time I told him for Bill above mrp and taken Rs. 13000/- that was above maximum retail price. But he was told me for company scheme and take Rs 13000/- and confused .but there was MRP- Rs. 12990/-(inclusive of all taxes).

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Matrix Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Bhavesh,

Allow us to look into the same, if we are at any fault we would be glad to rectify the same. Please send the details of the Matrix Connection taken at ashish.[protected]@matrix.in and I will ensure you get a response ASAP.

Regards,
Ashish