Max Bupa — false promises for selling health insurance

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Max bupa

I was given health insurance saying that it's cashless for 2 hrs of hospitalisation but yesterday my son fell and got deep cut on his lips we reached medanta they clearly said max bupa policy is at least 24 hrs for cashless. Later customer care confirmed the same but while selling policy ms astha
+[protected] lied to me. I have been bluffed. I already had an corporate policy but to cover short term hospitalisation i bought max bupa.
Please help

Customer i'd of max bupa [protected]
Bout him july 2017.

Apurv

[protected]