Max Bupa — looting money - 39% increase in annual premium

Address:

New Delhi

Hi,

Myself gajapathy chakaravarthy holding a max bupa heart beat gold policy from 2017. Every year the premium is being increased and they are mandatorily forcing us to purchase the add on like 10% increase in sum assured. Even if we scream that we don't need any ad on but they are saying its as per irda we need to purchase those ad ons. My annual premium details are as below:

In 2018 - rs. 49875
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Just now, called to their customer care and spoke with them for more than 30 mins and also to their senior mr. Bilal ahmed (Mobile no: [protected]) i have clearly told them and requested them due to this lock down situation i can't pay more premium i don't want any ad on benefits. But, mr. Ahmed is forcing me that if i don't pay rs. 71075 then the sum insured will be reduced. If i pay the same 51125 premium then the sum insured will be reduced from 65 lakhs to 30 lakhs. Due to medical inflation and as per irda inclusion of treatment for mental disorder and hiv my earlier product has been revised from version 4 to version 5. Hence we need to mandatorily upgrade to version 5 hence there is increase in premium. There is no choice to avail my existing product. This is how they increase the premium and loot money by arm twisting the customers. I need justice in this case. Please help! My mobile number: [protected]. [protected]@gmail.com