Max Bupa — max bupa max fraud health insurance company

Address:

400104

Max bupa health insurance fraud company

Maxbupa's famous tagline "your health first" is as fake as all their policies and assurance. They are very well known for fooling innocent customers by luring them by adverstisment. They prey on their policy holder's money. I had purchased the health policy for my family on 23rd august, 2016 by paying an amount of rs. 30, 292/-. After a span of four months i was diagnosed with acidity and visited kapadia hospital. I was under the examination of dr modi's rmo and they advised me to get admitted but i denied. Instead i did some tests and sonography as prescribed by them. My reports were normal.
On 31st may, 2017, i visited matoshree gomati hospital due to acidity. And there i was examined by rmo of dr j k tiwari. Then i was shifted to prarthana hospital on 1st june, 2017 to get hospitalized as there were no beds available in gomati hospital and got discharge on 3rd june, 2017. I paid hospital bills of total amount of rs 27679/- (Twenty seven thousand six seventy nine) in cash.
I had applied for reimbursement on 29th june and all the required dpcuments had been submitted to the delhi office via courier. On 2nd of august, 2017 i got sms from max bupa and came to know that my claimm has been rejected. I didnt get any mail related to denial of my claim. I had a word with customer care representative ms. Deepa on the very next day and came to know that my claim was rejected for no reason. Later i received email from max bupa where it was mentioned that on opd paper of 23rd dec 2016, i was written 6 to 7 months which is not true. I have all the xerox copy of the same. I read it and there was nothing mentioned there. I mailed my grievance redressal to clear this confusion, ms jyoti was the contacted person and she to failed to give proper explaination on why my claim got rejected. All they told me showing proper documentation was against their guidelines stating it as non discloser. They have send me an non dislcoser form stating i had this problem before buying the policy and if i dont sign the policy will get terminated.
I have yet not recieved and reply and have lost my money. The false claim and promises of maxbupa is something that is way to famous now. I am not the only one that got ditched by the company. I would only advice everyone to not go on good reviews stated but focuson bad reviews as they are the actual probem that is faced by the customer. We should all stop buying these policy which neither fulfill their promise nor gives a clear idea about all the guidelines. Please do spread awarness so that no other person's money goes to waste. Be a smart customer and dont get fooled by such fraud company.

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Name : chandan thakur
My policy number is [protected] and claim id is 259868.