Max Bupa — renewal of my max bupa health insurance policy no [protected]

Max Bupa — renewal of my max bupa health insurance policy no [protected]

A Ameen Pasha M

Dear Sir/Madam My Self Mazhar Pasha Bought Max Bupa Health Insurance Policy Through policy baazar On date 17/5/2019 after Doing all Medical Examination they Issued a Policy on 25/5/2019 After One Year Passed I have to Renew my Policy I thought to Increase my Sum assured from 7, 50, 000 to 12, 50, 000 as of which I have made a payment after some days i got a call from Max Bupa Company for Verification after that I got a mail stating my policy Has been Rejected Now the Company has not renewing my Policy with Old sum assured nor with Increase sum assured they are telling my Policy has been Rejected After all Medical Examination they have issued policy and suddenly after One year they are rejecting my policy, they are not ready to renew my policy again As of which I have been lost one year Premium and One year waiting period for my pre existing illness, I am Continuously making a complaint in customer care with complaint no 4578357 I Kindly request you to resolve my Issue and renew my policy continuously with old sum assured only, Thanking You Max Bupa health insurance policy no [protected]. Was this information helpful? No (0) Yes (0)
Max Bupa customer support has been notified about the posted complaint. May 13, 2020 Updated by Ameen Pasha M Dear Sir/Madam My Self Mazhar Pasha Bought Max Bupa Health Insurance Policy Through policy baazar On date 17/5/2019 after Doing all Medical Examination they Issued a Policy on 25/5/2019 After One Year Passed I have to Renew my Policy I thought to Increase my Sum assured from 7, 50, 000 to 12, 50, 000 as of which I have made a payment after some days i got a call from Max Bupa Company for Verification after that I got a mail stating my policy Has been Rejected Now the Company has not renewing my Policy with Old sum assured nor with Increase sum assured they are telling my Policy has been Rejected After all Medical Examination they have issued policy and suddenly after One year they are rejecting my policy, they are not ready to renew my policy again As of which I have been lost one year Premium and One year waiting period for my pre existing illness, I am Continuously making a complaint in customer care with complaint no 4578357 I Kindly request you to resolve my Issue and renew my policy continuously with old sum assured only, Thanking You Max Bupa health insurance policy no [protected].
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1953

from Bengaluru, Karnataka

Hi, Normally no insurer will reject/deny renewal of policy & also increase in sum, but increased sum will attract usual terms & conditions with wt periods. Further as stated in the renew there is still grace period of 30 days from 25/5/20. They (insurer) has to give specific reason for rejection of policy in writing, however insurer has right to reject or accept increase in sum assured but not entire policy. The reason may be if any claim is paid for series disease in previous period, otherwise no need for rejection. Since there is a grace period 30 days from 25/5/20 you may insist insurer to renew the policy. For cancellation of existing policy 30 days notice is required with specific reason writing, if there is no reply from insurer pl.approach insurance ombudsman to retain/renew the policy.