Mcdonald's India — food safety - need justice | |||
Hi, Today[protected] at around 5pm) i have ordered food from McDonalds (Hyderabad, A S Rao Nagar Branch with order number - ASR-DL[protected] through Zomato. What i have ordered is a Chicken Burger, what i have got is a flesh burger(Please refer to the photos). When i have taken a bite and chewed it, i have vomited it. I would like to file a complaint regarding this issue. I wanted a serious action taken on this issue. I dont want any refund or return what i want is justice and even i went to the restaurant to ask regarding this issue those people said sorry and simply saying that due to electric power issue the following incident happened if that is the case will those people send raw items to people and ask customers to cook themselves. My only concern is that, some times i order these kind of food for kids, kids cannot differentiate these difficulties in food and they eat it. If any thing happens to the kids what can we do. Hope you people can understand what iam trying to say. Hope i can hear a positive response from you soon. Was this information helpful? | |||
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McDonald's India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
The quality of food served was horrible. It was very stale McAloo tikkis fried in some cheap quality oil giving us stale and bitter taste. Please look in to quality control. No one has time to give a complaints and takes it as a normal course since every one has come to mall to enjoy. Take it seriously and tighten loopholes. Thanks.
McDonald's India Customer Care's response, Aug 8, 2019
Verified Support
Dear Customer (maniarul49),
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.
Regards,
Team McDonald's
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.
Regards,
Team McDonald's
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's